FAQ
Welcome to Challenge Records website. In this FAQ section you would find general answer to frequently asked questions related to Challenge, Challenge artists, products, and labels.
Where can I purchase Challenge Records products?
There are three ways to purchase Challenge Records products, through your local Record Stores, via our shop on the Challenge Records website or through several online music outlets on the web. Can I purchase digital downloads?
Challenge tracks can be downloaded through the major music download platforms, which will be featured on this website soon.
I am interested in licensing music for my project. Who do I need to get in touch with?
For Licensing Inquiry please contact us via our Contact page. Please specify "Licensing Inquiry" as the subject.
How can I submit my demos to Challenge Records?
At this moment our roster is full and we unfortunately cannot accept new demos.
How do I get in touch with the artists or set up an interview?
We are pleased to hear from all of the loyal fans, and we welcome all your questions and comments. If you have a specific artist-related question, we recommend that you first visit this artist's official website - perhaps the answer is there waiting for you or they may have included a specific email address for questions like yours. If not you can also check specific artist section in Challenge website.
If you do not find the information that you are looking for on the artist's website, please send your question via our Contact page.
Requests for interviews and reviews can be sent via our Contact page to our Marketing & Promotion dep.. Requests sent to the general email address will be handled on a discretionary basis.
Can I use music and photos of Challenge artists on my website?
Challenge Records' general policy is to permit artist fan sites to link directly to Challenge Records' website in order to avail themselves of the copyrighted materials featured on our site, but only for purposes of promoting the artists and their records and not for commercial purposes. Due to the complex legal issues surrounding the duplication of copyrighted materials, Challenge Records generally does not permit the duplication of our music or artwork (including photos) on individual websites.
I encountered a server error or an error with a page, image, media file, etc. What should I do?
Please tell us about it. We are constantly working to improve Challenge website and we appreciate all feedback. Therefore, if you have had problems accessing anything our our site, please contact our Webmaster via our Contact page so that we can resolve the problem right away.
Please specify "Website Technical Problem" as the subject, and tell us:
* the URL you were trying to access when the error occurred,
* the sequence of events that led up to the error,
* what browser/version you were using, and
* what operating system/platform you were using.
We will look into the problem to ensure that you and other visitors do not encounter the same difficulties again. We always appreciate feedback, even when it is negative, and we hope that you will revisit that area of the site after we have corrected the problem.
May I put a link on my site to Challenge website?
Yes, you may link to Challenge website as long as Challenge website will not be positioned within a frame from your site.
What is SACD? What is the difference between SACD and normal CD?
A Super Audio CD looks and operates just like a normal CD. Put the disc into any player with SA-CD functionality, select the track number on the player or remote control and press play. But that is where the similarity ends.
Super Audio CD opens up an entirely new and unique listening experience. The SA-CD format provides audio performance that no other format can deliver. The difference is breathtaking - as if you have been transported into the middle of the musical performance, in the recording studio or concert hall. This huge advance in listening capabilities is enabled by new and radically different recording techniques used for Super Audio CD.
For more information about Super Audio CD and SACD players please visit www.superaudio-cd.com
What is n-CD?
n-CD is an enhanced CD that contains bonus content for the CD owner. This bonus content is kept in secured web link that can only be opened with original CD. The bonus contents could be extra tracks, lottery, voucher for discount in online shop, and many more.
If you have purchased CD with n-CD format, you can reveal the bonus content by inserting the original CD into your PC and follow the instruction. To see the minimum system requirements please check the packaging of your CD.
What are "cookies" and does the Challenge Records site use them?
The Challenge Records site utilizes cookies in several instances. Cookies are bits of information that are generated by a web server and stored in a user's computer for future access. Cookies are embedded in the HTTP (not HTML (Hypertext Markup Language, the general format of the web)) information that travels back and forth between the user's computer and the servers. Cookies allow automated user customisation and personalization, and, for example, may be utilized to assure that a contest applicant enters any given contest only once, or to shop session preferences such as number of posts to view on a Bulletin Board. Challenge Records utilizes cookies in order to keep the unique ID active (eliminating the need to re-enter such information upon each return visit), and for standard shopping cart functionality. Under normal circumstances the user ID cookie does not expire from the user's system.
I haven't found answer to my question.
We welcome all your questions and comments that are relevant to Challenge artists and products as well as for the website. Please send your question via our Contact page and we will get back to you as soon as possible.
Welcome to Challenge Records website. In this FAQ section you would find general answer to frequently asked questions related to Challenge, Challenge artists, products, and labels.
Where can I purchase Challenge Records products?
There are three ways to purchase Challenge Records products, through your local Record Stores, via our shop on the Challenge Records website or through several online music outlets on the web. Can I purchase digital downloads?
Challenge tracks can be downloaded through the major music download platforms, which will be featured on this website soon.
I am interested in licensing music for my project. Who do I need to get in touch with?
For Licensing Inquiry please contact us via our Contact page. Please specify "Licensing Inquiry" as the subject.
How can I submit my demos to Challenge Records?
At this moment our roster is full and we unfortunately cannot accept new demos.
How do I get in touch with the artists or set up an interview?
We are pleased to hear from all of the loyal fans, and we welcome all your questions and comments. If you have a specific artist-related question, we recommend that you first visit this artist's official website - perhaps the answer is there waiting for you or they may have included a specific email address for questions like yours. If not you can also check specific artist section in Challenge website.
If you do not find the information that you are looking for on the artist's website, please send your question via our Contact page.
Requests for interviews and reviews can be sent via our Contact page to our Marketing & Promotion dep.. Requests sent to the general email address will be handled on a discretionary basis.
Can I use music and photos of Challenge artists on my website?
Challenge Records' general policy is to permit artist fan sites to link directly to Challenge Records' website in order to avail themselves of the copyrighted materials featured on our site, but only for purposes of promoting the artists and their records and not for commercial purposes. Due to the complex legal issues surrounding the duplication of copyrighted materials, Challenge Records generally does not permit the duplication of our music or artwork (including photos) on individual websites.
I encountered a server error or an error with a page, image, media file, etc. What should I do?
Please tell us about it. We are constantly working to improve Challenge website and we appreciate all feedback. Therefore, if you have had problems accessing anything our our site, please contact our Webmaster via our Contact page so that we can resolve the problem right away.
Please specify "Website Technical Problem" as the subject, and tell us:
* the URL you were trying to access when the error occurred,
* the sequence of events that led up to the error,
* what browser/version you were using, and
* what operating system/platform you were using.
We will look into the problem to ensure that you and other visitors do not encounter the same difficulties again. We always appreciate feedback, even when it is negative, and we hope that you will revisit that area of the site after we have corrected the problem.
May I put a link on my site to Challenge website?
Yes, you may link to Challenge website as long as Challenge website will not be positioned within a frame from your site.
What is SACD? What is the difference between SACD and normal CD?
A Super Audio CD looks and operates just like a normal CD. Put the disc into any player with SA-CD functionality, select the track number on the player or remote control and press play. But that is where the similarity ends.
Super Audio CD opens up an entirely new and unique listening experience. The SA-CD format provides audio performance that no other format can deliver. The difference is breathtaking - as if you have been transported into the middle of the musical performance, in the recording studio or concert hall. This huge advance in listening capabilities is enabled by new and radically different recording techniques used for Super Audio CD.
For more information about Super Audio CD and SACD players please visit www.superaudio-cd.com
What is n-CD?
n-CD is an enhanced CD that contains bonus content for the CD owner. This bonus content is kept in secured web link that can only be opened with original CD. The bonus contents could be extra tracks, lottery, voucher for discount in online shop, and many more.
If you have purchased CD with n-CD format, you can reveal the bonus content by inserting the original CD into your PC and follow the instruction. To see the minimum system requirements please check the packaging of your CD.
What are "cookies" and does the Challenge Records site use them?
The Challenge Records site utilizes cookies in several instances. Cookies are bits of information that are generated by a web server and stored in a user's computer for future access. Cookies are embedded in the HTTP (not HTML (Hypertext Markup Language, the general format of the web)) information that travels back and forth between the user's computer and the servers. Cookies allow automated user customisation and personalization, and, for example, may be utilized to assure that a contest applicant enters any given contest only once, or to shop session preferences such as number of posts to view on a Bulletin Board. Challenge Records utilizes cookies in order to keep the unique ID active (eliminating the need to re-enter such information upon each return visit), and for standard shopping cart functionality. Under normal circumstances the user ID cookie does not expire from the user's system.
I haven't found answer to my question.
We welcome all your questions and comments that are relevant to Challenge artists and products as well as for the website. Please send your question via our Contact page and we will get back to you as soon as possible.
BASKET
Follow @challengerec
There are currently no items in your basket.
Click here to visit our shop section.
Click here to visit our shop section.
News
22.02.12
Eric Vloeimans in De Wereld Draait Door
Yesterday Eric Vloeimans played in De Wereld Draait Door! A show which is broadcasted everyday on Nederland 3. Eric this time took care of the music, together with Martin Fondse
read more 21.02.12
Masterpianist Alexei Volodin in the Netherlands!
This week the Russian masterpianist Alexei Volodin is in the Netherlands! Constantly touring around the world - just recently he played in Tokyo - Volodin is
read more
Eric Vloeimans in De Wereld Draait Door
Yesterday Eric Vloeimans played in De Wereld Draait Door! A show which is broadcasted everyday on Nederland 3. Eric this time took care of the music, together with Martin Fondse
read more 21.02.12
Masterpianist Alexei Volodin in the Netherlands!
This week the Russian masterpianist Alexei Volodin is in the Netherlands! Constantly touring around the world - just recently he played in Tokyo - Volodin is
read more
16.02.12
New album Goeyvaerts Trio available!
The new album of the Goeyvaerts Trio is finally available! After a long time of practicing with the composers of this beautiful pieces 'String Trios from the East'
read more 15.02.12
Japanese adventure for Kim Hoorweg!
Why Don't You Do Right?', the third album of jazz-singer Kim Hoorweg, recorded with The Houdini's, will be released in Japan on March 8, 2012. The Japanese label Inpartmaint got
read more
New album Goeyvaerts Trio available!
The new album of the Goeyvaerts Trio is finally available! After a long time of practicing with the composers of this beautiful pieces 'String Trios from the East'
read more 15.02.12
Japanese adventure for Kim Hoorweg!
Why Don't You Do Right?', the third album of jazz-singer Kim Hoorweg, recorded with The Houdini's, will be released in Japan on March 8, 2012. The Japanese label Inpartmaint got
read more
15.02.12
Grammy for The Mosaic Project with Tineke Postma
'The Mosaic Project' won a Grammy! In the category 'Best Jazz Vocal Album'. Dutch saxophone player Tineke Postma plays four solo's on this album! At least 21 world
read more 14.02.12
New album Yuri Honing available!
The new album of VPRO/Boy Edgar Prize winner Yuri Honing is released today! True is a wonderful album, and now finally available in our webshop.The new album was recorded last
read more
Grammy for The Mosaic Project with Tineke Postma
'The Mosaic Project' won a Grammy! In the category 'Best Jazz Vocal Album'. Dutch saxophone player Tineke Postma plays four solo's on this album! At least 21 world
read more 14.02.12
New album Yuri Honing available!
The new album of VPRO/Boy Edgar Prize winner Yuri Honing is released today! True is a wonderful album, and now finally available in our webshop.The new album was recorded last
read more
10.02.12
Goeyvaerts Trio presents new cd String Trios from the East
On February 11th, a new edition of Challenge Artists in Concert will take place! This time the Goeyvaerts Trio will present their new cd 'String Trio's from the East'.The concert
read more 10.02.12
Magical dance performence: Pearl with the Combattimento Consort Amsterdam
A wonderful ballet, performed by the Scapino Ballet. With live music of the Combattimento Consort Amsterdam! This extraordinary ballet premiered in February, and is now touring through twenty theaters in
read more
Goeyvaerts Trio presents new cd String Trios from the East
On February 11th, a new edition of Challenge Artists in Concert will take place! This time the Goeyvaerts Trio will present their new cd 'String Trio's from the East'.The concert
read more 10.02.12
Magical dance performence: Pearl with the Combattimento Consort Amsterdam
A wonderful ballet, performed by the Scapino Ballet. With live music of the Combattimento Consort Amsterdam! This extraordinary ballet premiered in February, and is now touring through twenty theaters in
read more
09.02.12
Limited box: Instant Composers Pool!
"Improvisation is like daily life... like crossing a street" - says Han Bennink. The ensemble of the Instant Composers Pool, or ICP, improvises for 45 years now on the highest
read more 08.02.12
A Supersonic, the highest ranking in classical magazine Pizzicato for the best saxophone Quartet in the world: the Amstel Quartet!
The Amstel Quartet was awarded the prestigious Supersonic Award by classical music magazine Pizzicato for their album "Amstel Tracks Now!". Remy Franck: "a superb program, musically sublimely constructed and
read more
Limited box: Instant Composers Pool!
"Improvisation is like daily life... like crossing a street" - says Han Bennink. The ensemble of the Instant Composers Pool, or ICP, improvises for 45 years now on the highest
read more 08.02.12
A Supersonic, the highest ranking in classical magazine Pizzicato for the best saxophone Quartet in the world: the Amstel Quartet!
The Amstel Quartet was awarded the prestigious Supersonic Award by classical music magazine Pizzicato for their album "Amstel Tracks Now!". Remy Franck: "a superb program, musically sublimely constructed and
read more
05.02.12
Great New Years Concert of the Nederlands Blazers Ensemble
On the first day of 2012 the Nederlands Blazers Ensemble gave a wonderful concert with the theme 'Vreemde Vogels', which means 'Odd Birds', a Dutch saying. There a few lyrical
read more 03.02.12
Eef van Breen in De Doelen, Rotterdam tonight!
The Eef van Breen Group will be previewing his new CD 'Changing Scenes' in De Doelen, Rotterdam on Friday, February 3rd! The official release date for the cd is
read more
Great New Years Concert of the Nederlands Blazers Ensemble
On the first day of 2012 the Nederlands Blazers Ensemble gave a wonderful concert with the theme 'Vreemde Vogels', which means 'Odd Birds', a Dutch saying. There a few lyrical
read more 03.02.12
Eef van Breen in De Doelen, Rotterdam tonight!
The Eef van Breen Group will be previewing his new CD 'Changing Scenes' in De Doelen, Rotterdam on Friday, February 3rd! The official release date for the cd is
read more
Follow @challengerec
